Shipping & Returns
Flat rate world wide shipping for only $10 - no matter how much or how many items you order!
All items are made by hand at the time of ordering, please allow 5-10 business days for your order to be made and shipped to you. You will receive a shipping notification email once it has shipped via Canada Post.
If you need a rush or expedited shipping method? Please contact me & we'll discuss options to meet your time needed!I gladly accept returns, exchanges, and cancellations
- Just contact me within: 14 days of delivery
- Ship items back to me within: 21 days of delivery
- Request a cancellation within: 24 hours of purchase
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
- Services or Digital Items
Conditions of return
Buyers are responsible for return shipping costs, except in the case an item was sent incorrectly or received damaged or defective. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I want you to be happy with your Starletta Designs purchase so please reach out if there are any issues you would like to discuss! I pride myself on having excellent customer service and providing a high quality product to my customers.